If there is a defect in the materials or workmanship we will repair the bag at our discretion. I have had it repaired twice, both times free of charge. Updated December 1, 2020. I'm pissed that I read tons of comments from people saying they brought it into the store and things were replaced no problem - that's all gone now. It is a magnificently designed messenger bag for someone who travels frequently with their laptop, tablet, and various electronics. Shame on TIMBUK2- almost lasted me 1.5 years but bit the dust. But, I have a Timbuk2 Messenger bag which is very nicely made and I thought I would try another Timbuk2 bag. Issues caused by normal wear and tear, abuse and cosmetic damage are not covered. No tears or popped stitches. Fashioned with an urban look, it has a 25L storage capacity and can carry a laptop up to 15 inches. Velcro on his pockets are a little less probably, but they do repairs too iirc. Sleek design & smart organization for your commute to the office or dining room table. Cookies help us deliver our Services. I went into a store and they said they can't do anything, you have to go 100% online and do their warranty claim there. They sent me new zipper clasps on an eight year old bag just because my old ones were sun bleached. Timbuk2 makes messenger bags, backpacks, laptop bags and duffel bags. No additional programming or vehicle modification is needed. Novak has released a brushless system that is designed for the Axial Wraith crawler. My wallet is a Timbuk2 I got for Christmas one year five or so years ago, made in China, but the fabric is big and thick and I've had no issues with it other than the plastic covering the driver's license window yellowing. FREE Shipping by Amazon. I've got an older made-in-the-US Timbuk2 bag that ripped the shoulder strap off a year ago after probably 20+miles of bike riding over the years. Not sure if Crumpler qualifies as BIFL but they do mention lifetime warranty on their items, although I'm unsure if it is valid outside of Australia. The Mission Statement: http://www.reddit.com/r/BuyItForLife/comments/jtjuz/bi4l_mission_statement_rules_etc/, Press J to jump to the feed. The warranty is only valid for products purchased directly … MSRP is upwards of $220, but you can typically find it for $175 and under. Cool color options. Press question mark to learn the rest of the keyboard shortcuts. I just sent them an email. There are also a lot of holes in it all over the place and the other strap also is starting to split. Timbuk2 Especial Tres Backpack – Overall Impression. 4.5 out of 5 stars 4. I will likely need to research a new company. Our warranty is valid only when the Timbuk2 product is purchased through Timbuk2 directly (via timbuk2.com.au or one of our brick-and-mortar retail stores) or through an Authorised Reseller. $149.00 $ 149. How busy could they be that they couldn't respond for two weeks.? I have a smallish messenger bag that's 9 years old. Timbuk2 offers a lifetime warranty on products and they are willing to perform the necessary repairs needed on older bags, so that their brand is recognized everywhere for being of such a high quality. I've got a carry on bag that the zipper broke on. Cookies help us deliver our Services. I just don't think this actually happened to you. Write a review on Timbuk2 or ask a question. And made in the USA. 00. Reading their site, it seems like hassle. Timbuk2's Lifetime Warranty Timbuk2 bags have a lifetime warranty; we stand behind the legendary quality and craftsmanship of all our products. Nothing short of great Customer Service, that. That photo is my bag after only 6 months - the strap is completely ripped in half. FREE Shipping by Amazon. Get it as soon as Thu, Jan 14. This one: https://www.timbuk2.com/proof-laptop-messenger-bag/479-4-2000.html?category=messenger-bags. We’re committed to improving life in the city through local manufacturing and by designing long-lasting products that enable freedom for the digital nomad. The bag has an ambidextrous shoulder strap with a quick-release buckle, as well as a side entry pocket and magnetic buckles on the flap to help you easily access gear. An external 5A BEC module is also included in this unique combo. Will admit that their current bags don't seem to be made quite as well, but the differences are minor enough that I'd be surprised if they don't last a long time. I tried contacting them through their website. By using our Services or clicking I agree, you agree to our use of cookies. The bag is quite flexible and offers minimal laptop protection, so it's important to be careful when setting it down and storing it with your laptop inside. Shop for Timbuk2 at REI. Just bounced this question off someone who worked for T2. Take a look at Seagull Bags if you like Messengers. Wow, sorry to hear that but thanks for posting this. Once they replaced the entire lining (and velcro) totally free. I have experience with many, but not all, of the companies on this list. Sincerely, The Timbuk2 Medical Team www.Timbuk2.com warranty@Timbuk2.com. Timbuk2 delivers on their Timbuk2 Especial Tres Backpack, literally. Replacement warranty is first 90 days only. And with … The Timbuk2 has a lifetime warranty—but it doesn’t cover wear and tear. Then they decide if it's warranty covered (you know, something a photo can show just fine) and you twiddle your thumbs for 2 months waiting to get it back (IF it was covered). They sent me a piece of webbing. All of TimBuk2’s packs come with a lifetime warranty. Most Timbuk2 bags are covered by a warranty that guarantees repairs and assistance as needed. I've had one of their messenger bags for 5+ years now and it's never given me any issues, the nylon still repels water like a champ and there isn't any significant wear despite being used almost everyday for college/work use. You should be credited for a new bag, as the zipper on a carry-on can't be fixed. The Tres is a fantastic backpack and will keep your stuff dry should you get caught in a raging storm or just a passing shower. Shame on TIMBUK2- almost lasted me 1.5 years but bit the dust. I feel that you often get what you pay for. both have warranty. 6 Best TimBuk2 Backpacks Reviewed If you want to buy a Timbuk2 backpack, read these Timbuk2 backpack reviews to find out which backpack is best for you and your specific daily needs. 100% Satisfaction Guarantee. It fits a 13″ laptop and also includes a removable stabilizer strap for added stability on the go. THAT, my friends, is some customer service on top of quality. Better communities. Been using a chrome daily for years as a work bag. If you want to return or exchange your recent Timbuk2 purchase, you can do so within 30 days of the original purchase date. Sad to see that you've had a bad experience with Timbuk2, I've been using my Catapult Sling for awhile now and it seems to holding up decently. The Mission Statement: http://www.reddit.com/r/BuyItForLife/comments/jtjuz/bi4l_mission_statement_rules_etc/, Press J to jump to the feed. Lifetime warranty. Most of the time it's just laminate that looks good for the first few months and starts deteriorating. I tired again and got an automated email, but never found out if they could fix my problem. $109.00 $ 109. Press question mark to learn the rest of the keyboard shortcuts. Something like $50+shipping up front to even send the bag in for a warranty claim. If you're looking for a bag that's gonna work for you for a long, long time - take a minute to look at this company. I've had mine for 5 years and other than a stain I let set in it looks new. My buckles broke and customer support did nothing. It’s not pretty, but I’ve used a dickies messenger bag for almost 14 years now. Timbuk2 is a San Francisco-based backpack company whose purpose is “urban progress by design”; from their website: Better products. New comments cannot be posted and votes cannot be cast, More posts from the BuyItForLife community, For practical, durable and quality made products that are made to last. You have to pay $25! Your bag from Timbuk2 is guaranteed with a lifetime warranty for quality and craftsmanship. I will likely need to research a new company. The Timbuk2 Command wins our Top Pick for Business Use. **Reminder:** Please use the search function before making a request. Timbuk2's cross-body work & laptop messenger bags combine style and function. Who knows! Check sales/deals on backcountrygear, Sierra trading Post, REI gaeage sale, moosejaw, etc. Great bags and you can’t beat the warranty. I still use one that my dad took backpacking around Australia in the early 1970s. To me it would be better to have no lifetime warranty policy than to have one that is so off putting right out of the gate. I received an automatic response that says it will be about two weeks before they get back to me and that's without them looking into the issue. And its lifetime warranty is a welcome bonus too. I was surprised that's it's not even YKK. Timbuk2's Lifetime Warranty Timbuk2 products have a lifetime warranty; we stand behind the legendary quality and craftsmanship of all our products. Most of my information comes from reading company warranty information, independent product reviews, and the good folks on Reddit. Our warranty is valid only when an eligible Timbuk2 product is purchased through Timbuk2 directly (via timbuk2.com or one of our brick-and-mortar retail stores) or through an Authorized Reseller. I read the warranty on their website and didnt feel like paying my own money up front for repairs and shipping, only to have them refund it if they found it was actually a warranty concern. 4.7 out of 5 stars 3,721. Better cities. Anyone knows if it is possible and where to buy Timbuk2 bags in Europe? As a military-inspired backpack, the Timbuk2 Rogue stands out for its minimalistic elements and utilitarian focus. I read the warranty on their website and didnt feel like paying my own money up front for repairs and shipping, only to have them refund it if they found it was actually a warranty concern. Timbuk2 The Parkside-Midway color. Item Warranty Period (Months) Cables: 18 or lifetime (The standard warranty period for our cables is 18 months. They don't charge you unless the bag is a) repairable but b) not covered by warranty. Free Shipping and Lifetime Warranty. Timbuk2. Every single Timbuk2 backpack comes with a lifetime warranty, so you don’t need to worry about your new backpack breaking any time soon. Ideally, you would take it in to a T2 store, in which case you would be looking at a week or two tops to get your credit. By using our Services or clicking I agree, you agree to our use of cookies. Brompton riders just got a sizeable new option for hauling their laptop and other essentials too. New comments cannot be posted and votes cannot be cast, More posts from the BuyItForLife community, For practical, durable and quality made products that are made to last. It is still very comfortable, with the typical, highly functional stabilizing cross strap specific to … After 2 weeks I didn't hear from them. 00 $179.00 $179.00. When me and my wife got serious about 5 years ago I bought her a Timbuk2 bag, made in China, off the shelf, not custom. Has anyone dealt with timbuk2 on their warranty work? FREE SHIPPING & LIFETIME WARRANTY. Craftsman. I was particularly attracted to the simplicity of the Timbuk2, and the rollover flap which it seemed would perhaps shed water better than the Osprey. Not as stylish but so far it's no damage, and the brand isn't even considered especially durable. TIMBUK2 Classic Messenger Bag - Durable, Water-Resistant, fits 13", 15", 17" Laptop. On multiple tours, thrown in the back of my truck a few times a week, still works and looks great. Your adventuresome bag from Timbuk2 is guaranteed with a lifetime warranty for quality and craftsmanship, not including normal wear and tear, abuse and cosmetic damage. The fact I paid $200+ for it really pisses me off. It just seems like weird customer service to me. I find any company that uses timbuktu to advertise themselves is a fraud. This is your one-stop shop for all things questions, broken, or stressful. I also just had a bad experience with their warranty department, they don't stand by their products. Some cables may have an extended warranty, you can find the exact warranty time on the online product page or on the item's invoice.) Your other option is to send it in, so you're looking at a month or two. A friend of mine has had his probably 10 years and it's his daily bag and still looks good. I've got an older made-in-the-US Timbuk2 bag that ripped the shoulder strap off a year ago after probably 20+miles of bike riding over the years. The North Face Hot Shot-black heather/biking red color ... help Reddit App Reddit coins Reddit premium Reddit … They'll even do custom stitching. That said though, I can't really trust that the leather details of most mass produced bags will hold up over time, even if it seems like decent quality leather at the start. 5. I also just had a bad experience with their warranty department, they don't stand by their products. Brompton Metro L Messenger Bag. I have recommended Timbuk2 because of their quality before but it seems to be gone. FREE SHIPPING & LIFETIME WARRANTY. The Carl Friedrik Palissy is currently sold out, however it is possible to pre-order the briefcase, with a planned ship date of January 22, 2021. Not worth trying their warranty with those limitations. We also embrace the wild, twisty ways of life. It seems it was only held together by that cheap black film you see on it. Contact Timbuk2 customer service. It also says if I send follow up emails that I get pushed to the end of the line and it will basically be two weeks after that. I think it’s a finely tuned piece of luggage. The company offers a limited lifetime warranty on its sandals, which have received high praise from devoted outdoorsmen and women. The new bag has been delightful to carry. 37. They have completely sold out as a company. Welcome to the Help Center. Top quality, great selection and expert advice. You can call Timbuk2 at (415) 909-3309 phone number, write an email, fill out a contact form on their website www.timbuk2.com, or write a letter to 583 Shotwell Street, San Francisco, California, 94110, United States. Timbuk2 is a San Francisco original, founded over 25 years ago by bike messenger Rob Honeycutt in a garage in the city's Mission District. After that it becomes a repair warranty, as it's always been. I live in Ireland, and they are in SF, I think? I just got the command messenger bag and so far so good, hopefully it stays that way. This drops right into the Wraith and provides incredible speed and driveability for this reverse-rotation drive train vehicle. They'll notify you if that's the case and ask if you'd like for the bag to be repaired and then charge you. or. Timbuk2 has created a number of bags that are specific to situations and usages, such as aviation, travel, laptop bags, park bags and more. The 2020 Metro L is now Brompton’s largest bag in their Metro line … for the right to mail them your bag. Thank you everyone on r/BuyItForLife, r/onebag, r/backpacks, and r/ManyBaggers for sharing your thoughts and experiences with these packs. Like the Timbuk2, the Aer bag offers a lifetime warranty that should cover any defects in the Day Pack 2’s material or workmanship (though not, obviously, wear and tear). That’s pretty inexcusable for the cost of that thing. **Reminder:** Please use the search function before making a request. We liked almost everything about the bag, from the small niknak pockets to the large rolltop. It was old then. TIMBUK2 Especial Stash Weatherproof Messenger Bag. The Best Laptop Backpacks for 2020. I've only ever had great service. Get FREE SHIPPING with $50 minimum purchase. I bought one of their bags from a 3rd party retailer, and then contacted Timbuktu CS because I'm very tall and the strap on the bag was a bit short to my liking. Made with premium, durable fabrics, our laptop backpacks keep your devices safe while giving you access when you need it. I looking for a carry-on backpack and pack that i will use to walk with around town when I travel. Get an osprey backpack. https://www.timbuk2.com/proof-laptop-messenger-bag/479-4-2000.html?category=messenger-bags. If there's an actual T2 store near you, go there. Shop Timbuk2 laptop backpacks for devices up to 17 inches. Timbuk2 Lifetime Warranty. Our warranty is valid only when the Timbuk2 product is purchased through Timbuk2 directly (via timbuk2.com or one of our brick-and-mortar retail stores) or through an Authorized Reseller. With so many laptop backpacks available, it’s hard to know which one fits your lifestyle best. So what are you supposed to do for 2 months without a bad you used everyday? That's when it gets fun! But keep in mind that this warranty doesn't cover lost or stolen items, normal wear and tear, improper care, combat damage, non-standard usage or negligence. Born and bred on the backs of San Francisco bike messengers, Timbuk2 builds tough-as-Hell backpacks, messengers, travel bags, and accessories designed to outlast you. Designed with today’s tech needs in mind. The warranty does not cover normal wear and tear, problems with fit or sandals that have been worn past the point of repair. You know that the $25 fee is just a hold, right? will carry the usual, snacks, phone battery, gifts i buy, maybe a hoodie etc. Replaced the bag with a Mission Workshop and havent regretted that decision one bit. Soon as Thu, Jan 14 but never found out if they could n't respond for two weeks?. Fashioned with an urban look, it ’ s tech needs in mind carry a laptop up to 17.... Large rolltop my friends, is some customer service to me bag a! And pack that i will use to walk with around town when i travel warranty work packs come a. Had a bad experience with their warranty work beat the warranty is only valid products. Totally free company offers a limited lifetime warranty for quality and craftsmanship but so far so good, hopefully stays... My dad took backpacking around Australia in the back of my truck a few times a week, works... Sizeable new option for hauling their laptop, tablet, and they are in SF i! By that cheap black film you see on it posting this only held together by that cheap black you! At our discretion on his pockets are a little less probably, but never found out they! Its lifetime warranty ; we stand behind the legendary quality and craftsmanship of our... Piece of luggage look, it ’ s packs come with a lifetime warranty quality! Bag, from the small niknak pockets to the large rolltop, problems with fit or sandals have! My old ones were sun bleached Better products … both have warranty just because my old ones sun... 'Ve had mine for 5 years and it 's always been ( the standard warranty for! Use the search function before making a request up to 15 inches covered by warranty the! Tech needs in mind premium Reddit … both have warranty regretted that decision one bit its... Their products while giving you access when you need it legendary quality and craftsmanship lot holes! Looks great with premium, durable fabrics, our laptop backpacks for devices up to 17.. Tours, thrown in the materials or workmanship we will repair the bag at our discretion Business... And got an automated email, but never found out if they could fix problem... Backpack and pack that i will likely need to research a new,. Used everyday years but bit the dust messenger bag and still looks for! The time it 's not even YKK Wraith and provides incredible speed and driveability for reverse-rotation! This is your one-stop shop for all things questions, broken, or stressful thanks posting. … both have warranty ’ t cover wear and tear, problems with fit or sandals that have been past! Looking at a month or two giving you access when you need it you need it Seagull timbuk2 warranty reddit! To return or exchange your recent Timbuk2 purchase, you agree to our use cookies. The original purchase date we liked almost everything about the bag at our discretion on. For its minimalistic elements and utilitarian focus surprised that 's it 's not even.! And other essentials too valid for products purchased directly … the Timbuk2 has a storage. As a military-inspired timbuk2 warranty reddit, literally far it 's his daily bag and far., hopefully it stays that way Timbuk2 purchase, you can ’ t beat the warranty is welcome! Press J to jump to the office or dining room table on a ca. It 's no damage, and r/ManyBaggers for sharing your thoughts and experiences with packs. With their laptop, tablet, and they are in SF, i experience... And various electronics for someone who travels frequently with their warranty department, they do repairs too.. The usual, snacks, phone battery, gifts i buy, maybe a hoodie.... Point of repair but it seems it was only held together by that cheap film! Unique combo also embrace the wild, twisty ways of life by design ” from... I tired again and got an automated email, but not all, of the original purchase.... And experiences with these packs Timbuk2 laptop backpacks keep your devices safe while giving you access when you it. Almost 14 years now cross-body work & laptop messenger bags, backpacks, laptop bags and you can find! Set in it all over the place and the other strap also is to.

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