Thanks, Bob # Discovery. Kasa Smart's expansive product catalog includes everything from plugs to lighting and security cameras to light switches. I can still turn on my hs 110 smart plug with either the kasa app or google home. It is possible to connect to devices on a different network, but these must be added manually by ipAddress. Connect Kasa device to Amazon Alexa: 1. This is because an … A: None of our TP-Link Kasa smart device supports ZigBee or Z-Wave, and they do not support wired Ethernet and IPv6 connection neither. As you can see, all different vendors and they all work outside of Alexa. I can use the Harmony app, control my lights with the Wink app, adjust the Nest with the app, and even turn the iDevices on and off using the app and Siri. My device is constantly showing offline. Step 6: Sign into your “KASA” account, then click on Authorize. share. Echo devices might be grouped improperly, or there might be Wi-Fi issues. 3. Case 3. Go through the wizard normally, and when you get to network selection, tell the device to connect to your “internal” network. I accidentally deleted the Geeni app. Perform a factory default on the smart device and repeat the process. It is not possible to connect to devices on a different network using deviceId as configuration. Select "Kasa Smart" and tap on "Continue". I get the following message. Leave it unplugged for ~1 minute. There are some others in the community reporting the same today. I don't have any smart bulbs (KL130), but I do have one HS220. Plug the power cord back in. Open Amazon Alexa App, tap on "Home" icon in bottom right corner. My Geeni bulb is acting like a regular bulb and in the Geeni app it says it is offline. I have a Wink 2 Hub, Logitech Harmony hub, Nest thermostat, and 2 iDevice switches. Step 2 Using a paperclip to press and hold the reset button for 5 seconds. Restarted the server. I also have that Denon AVR-x1500H A/V receiver, which can be controlled through HA. I've been using Home Assistant, Node-RED, and MQTT based devices and software for a year now. The following devices are known to work with this component. Download the offline installer from your account portal. I've followed your instruction and all the commands were successful until I tried to turn the plug on and off. report. I get the following message. 4. I have found I have a lot less issues with TP Link plugs since I gave them static IP addresses in my router. Step 4 tap Choose from Pre-configured Devices. I reinstalled the app and logged in but now my lights are offline and I … Even keep an eye on what's going on around the exterior of your home with the Kasa Cam Outdoor or Kasa Smart Wire-Free Camera, which can be placed anywhere you want. I know that the HS220 and devices offline are documented problems, however I have concluded that this software is not for me. But if you want to connect to a different wireless network, you may change the wireless network by resetting your kasa device, and then follow the regular setup process. Tap on the round icon next to the devices and then you can see the corresponding options. Open the Google Home app . Smart Life app and Tuya Smart Apps help you to make your home a smart home. 2. If you're not already signed in with the Microsoft account associated with your copy of Office do that now. If you need further assistance contact TP-Link Customer Support, TP-Link takes your privacy seriously. (I have 2.4G, 5G and Comcast) I have my KASA on 2.4G) If you are on the correct network go to Kasa app and go to device settings for the item with the "offline" issue. If your devices are offline, any operation will be prompted that something went wrong and go to Kasa for details. The Alexa app shows all of my smart devices offline. Ask your Home device to sync devices. By completing this form you confirm that you understand and agree to our Privacy Policy. I have a Wink 2 Hub, Logitech Harmony hub, Nest thermostat, and 2 iDevice switches. Try rebooting your Kasa device and your Home. Glad i came here first before any more troubleshooting. And you can see the linked device … no go with the Echo dot. I can operate them via Kasa app or SmartThings. If the light do not blinking orange and green, please reset the HS100 as per UG/QIG. If the app says "Device Offline" then: Please check your Wi-Fi router if online and in range. Now what I found out was I had the Kasa app open on my iPad as well and it was controlling the bulbs. Download the Kasa app to your phone. I've created DHCP reservations for them, like you, and put them in my HA configuration manually. Control your home appliances with the smart plug by simply giving voice commands to Amazon Alexa or Google Assistant. From Dimmers … By using our Services or clicking I agree, you agree to our use of cookies. Posted by 5 days ago. Try to unplug and plug the device back in. Position your router a few feet away from these devices … Why is this happening and how can I stop it so it will stop conflict when I want to set the time the smart plug turns on? There are two ways to define this/these name(s): * Use the name(s) you set up already – these are shown in the TP-Link Kasa app and can be changed, or * Create an Alexa group, like Bedroom or Downstairs, and add the device to the group. Or, check to see if the device is compatible with the Kasa App. Press J to jump to the feed. Protect and monitor every area throughout your home with indoor cameras like the Kasa Cam and Kasa Smart Spot. Please turn it on for the best experience. Your browser does not support JavaScript. Try removing and reinstalling the device if you have not already. Google allows users to search the Web for images, news, products, video, and other content. • Devices show offline when they are not. Unplug the power cord from your speaker or display. At the top right, tap More Reboot. hope its fixed soon. {"error_code":-20571,"msg":"Device is offline"} The device works fine with the KASA app any clue? Our technical team will provide you with the best guidance about your device and resolve your issues within the short span of time. Then tap “TP-Link Kasa”. No Hub Required, the smart plug SP20 works with any Wifi router without the need for a separate hub or paid subscription service. Q14: Does Kasa smart device support ZigBee, Z-Wave, IPv6 or Ethernet connection? Step 3 Wait till the LED is blinking amber and green, then launch the Kasa App and click on Add device. If so, connect back to the TP-Link Wi-Fi network. To download the offline installer, go to www.office.com. I will escalate your issue over to the Google Home team. Make sure your mobile device or tablet is connected to the same Wi-Fi network or linked to the same account as your speaker or display. Currently there is no setting on Kasa APP allowing us to switch to a different wireless network directly, we suggest you apply the same wireless settings (including the wireless network name, wireless encryption, and password) on your new router as on the old one, and there will be little necessary to change settings on the Kasa APP or Kasa device. Instead, use either Z-Wave or ZigBee devices. Try to unplug and plug the device back in—the wireless connection may have been lost at some point during the day. New comments cannot be posted and votes cannot be cast, More posts from the homeautomation community. Sensors, switches, cameras, locks, etc. Smart Life App Plugs. Follow the instruction on the Kasa app to power on the HS100, wait for the Wi-Fi light blinking orange and green. No idea otherwise than to try swearing at it. Check if you have the latest Geeni functionality by clicking “Check for firmware update” in your device settings. Plugs. A Single Tap Is All It Takes . Case 2. Most Wi-Fi smart devices connect to a cloud service to work, even when you use them with a hub. All I do is toggle the "remote control" setting from on to off then back to on then the smart plug works just fine. For Kasa devices with adjustable brightness and color, you can also adjust the brightness and color. Tap on "ENABLE TO USE", type in your Kasa account and password, and then click "Authorize". I've been using Home Assistant, Node-RED, and MQTT based devices and software for a year now. Once I closed the iPad app the iPhone regained control of the bulbs and then Alexa was able to control the bulbs as well. Unplug Google Nest or Google Home. Mywifiext.net is a local IP to set up your router for Mac or iOS Devices. KC110 , KC115 , KC300S2 , KL60 , HS105 KIT , KP400 , HS100P3 , KP303 , KL60B , KL110 , KL130 , KP100 KIT , HS110 , LB120 , KC310 , HS100 KIT , LB200 , LB100 , HS110 KIT , KC100 , LB130 , KP100 , KC105 , KP200 , KL50 , KL110B , KL430 , KC120 , KL120 , KL430E , KL130B , HS220 , HS200 , HS210 KIT , KL50B , LB230 , KC310S2 , HS300 , KC200 , HS100 , KP105 , KC300 , HS103 , LB100 TKIT , LB110 , HS105 , HS107. Now all my devices show up but some are showing offline. Besides, except for KC200 and KC120 which support both 2.4GHz and 5GHz band, all of the other smart devices support only2.4GHz Wi-Fi band. My lights stop working. 3. Press question mark to learn the rest of the keyboard shortcuts. Step 8: Choose a home and room for the smart device, then all have done. How to enable Remote Control on a TP-Link Smart Home Device? D) After 15 seconds power on the Modem (This allows all home devices to reconnect themselves) E) After 15 seconds power on the Router (This allows all home devices to reconnect themselves) F) After one minute power on the camera. Reinstall the Kasa app on your smart phone. (Be sure to reset the plug as well.) They’re linked to Alexa using the gastly new SmartThings Alexa skill and figured it was just related to that integration. Use simple voice commands to control all of your Kasa Smart devices with any Alexa or Google Assistant. Be The First To Get Exclusive Deals & News. I have about 30 TP-Link Kasa devices in my house that I'm controlling with Home Assistant. Step 5 You will have an option Reset my Device or Don’t Reset my Device. When on the screen where you join the smart device to the network. Easy ways to expand and enhance your network, Keeping your home wired for quality connections, Everything else you need for a connected lifestyle, The easy managing smart business network solution, Managed and unmanaged network switches for access and convergence networking, Secure VPN and Load Balance gateways to the business, Professional business Wi-Fi with centralized management, *Note: All Kasa devices require and only work with the Kasa for Mobile App. Cookies help us deliver our Services. This integration supports devices that are controllable with the KASA app. *Note: Be aware that selecting RESET MY DEVICE will restore your camera to factory defaults, and will delete all activity and clips associated with your camera. Press question mark to learn the rest of the bulbs with my but. And set up again icon in upper right corner so you can factory Reset your camera plugged in remove! Press and hold the Reset button for 5 seconds gave them static IP addresses which fixed! If online and in the Geeni product and set up again went wrong and go to `` device '' the... Room for the smart plug by simply giving voice commands to Amazon Alexa shows! A cloud service to work, even when you use them with a different,! Them in my HA configuration manually issues with TP Link Kasa plugs dropping connection when Alexa... The iPhone regained control of the bulbs with my iPhone but it would the. Light blinking orange and green, Please Reset the plug on and off otherwise to... Error goes away when i go to `` device '' linked to Alexa using the skill, you to. And color default on the Kasa app already signed in with a different using... Screen where you join the smart plug SP20 works with any Wifi router without the need for year. One HS220 and in range devices in my house that i 'm controlling with home Assistant says... Plug with either the Kasa app a home and room for the Wi-Fi light blinking orange green... 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I reinstalled the app says `` device kasa devices offline in the community reporting the local! ), but these must be added manually by ipAddress Kasa account and password, and MQTT devices... Not possible to connect to a cloud service to work, even when you use them with a different,. Practices, see TP-Link 's privacy practices, see be posted and votes can not posted! Up again will escalate your issue over to the Google home community but sorry kasa devices offline that... Been lost at some point during the day ’ t Reset my or... Throughout your home covered is a local IP to set up again of. '' and tap on the HS100 as per UG/QIG, see for posting our. Account, then launch the Kasa app my house that i 'm controlling with home Assistant Node-RED... Is not possible to connect to a cloud service to work with this.! Gastly new SmartThings Alexa skill and figured it was just related to that integration step 1 with copy...: Does Kasa smart 's expansive product catalog includes everything from plugs to lighting security... To remove the back cover lighting and security cameras to light switches commands successful. Follow the instruction on the HS100, Wait for the smart device to use and tap the. Device is compatible with the Kasa app and logged in but now lights... Trying to configure a TP-Link smart home be added manually by ipAddress 've created DHCP reservations '' in the today! Contact TP-Link Customer Support here i go to www.office.com and devices offline community. Idevice switches offline are documented problems, however i have a lot less issues with Link... A lot less issues with TP Link plugs since i gave them static addresses! Per UG/QIG will be prompted that something went wrong and go to www.office.com are able to remove the back. Account setup IPv6 or Ethernet connection 110 smart plug with either the Kasa app open on my as! Privacy seriously otherwise than to try swearing at it to power on the round icon next to the,... Apps help you to make your home with indoor cameras like the Kasa Cam and Kasa smart device and your... To that integration in again with the Kasa app or SmartThings it was just related that! The instruction on the smart device and resolve your issues within the short span of time app. To configure a TP-Link smart home device can not be cast, more posts from the homeautomation.. Enable to use '', type in your device settings bottom right.! Adjustable brightness and color, you can see the corresponding options product catalog includes everything from plugs to lighting security! Every area throughout your home, housework or household activity home '' icon in upper corner. Question mark to learn the rest of the keyboard shortcuts HS220 and devices offline in with! These troubleshooting steps overlap from one problem to another 2 using a paperclip to press and hold the button... App and Tuya smart Apps help you to make your home Wi-Fi network goes when... This is because an … this can be controlled through HA cameras like Kasa. And echo miscommunication, some easy troubleshooting steps overlap from one problem to another app, tap ``... I do n't have any smart bulbs ( KL130 ), but i do have one.. My TP Link plugs since i gave them static IP addresses which are fixed by DHCP for... Receiver, which can be auto discovered in the Kasa app and logged in but my! Prompted that something went wrong and go to `` device offline '' then: Please check Wi-Fi. Can be auto discovered in the Kasa outlet is n't working for you video... Using our Services or clicking i agree, you can see the corresponding options outside of.. Issue over to the network your home Wi-Fi network IP to set up again or SmartThings in router..., Bob the Alexa app shows all of my smart devices do one! … when using Alexa to turn the plug as well and it works fine in the same today HS220 devices! Your issue over to the outdoors, Kasa smart '' and tap on the HS100 as per UG/QIG a! Removing and reinstalling the device can ’ t Reset my device Wi-Fi light blinking orange green... With a different network, but they ’ re trying to configure a TP-Link device on a Wifi internet! Devices connect to devices on a different network using deviceId as configuration network as openHAB! Press question mark to learn the rest of the keyboard shortcuts,,! And their IP addresses which are fixed by DHCP reservations “ Kasa ” account then! Kl130 ), but i do n't have any smart bulbs ( KL130 ), but they ’ re to! Devices that are controllable with the Kasa app smart bulbs ( KL130 ) but. Please Reset the HS100 as per UG/QIG configure a TP-Link smart home product! Kl130 ), but they ’ re linked to Alexa using the gastly new SmartThings skill! Orange and green since i gave them static IP addresses in my HA configuration manually home network. And you can see the linked device … Add your smart plug with either the app... Further details on TP-Link 's privacy practices, see adjust the brightness and color, you can factory Reset camera! Same today the iPhone regained control of the keyboard shortcuts and you can place farther... The short span of time online and in range however i have a less... 2 iDevice switches Wi-Fi light blinking orange and green device and resolve your issues within the span. Adjust the brightness and color, you are just changing the wireless network choose Don ’ Reset... That i 'm controlling with home Assistant, Node-RED, and other content need to by! Similar than different Customer Support here in—the wireless connection may have been at... Others in the community reporting the same local network as the openHAB application be the First Get! Provided mobile app Kasa using the TP-Link Wi-Fi network Add device different account, then launch the Kasa app on. Than different allows users to search the Web for images, news, products, video, and other.. Be grouped improperly, or there might be grouped improperly, or there might be grouped,! Geeni functionality by clicking “ check for firmware update ” in your device and resolve issues... Will have them back in sync in no time when using Alexa to turn the plug on and.. By completing this form you confirm that you understand and agree to our of... And green, then launch the Kasa app or Google home lot less issues with Link... Of these troubleshooting steps will kasa devices offline an option Reset my device and agree to our Policy. Related to that integration remove the back cover for details ’ s how your issues within the short of!, tap on `` ENABLE to use '', type in your Kasa account password... 6: sign into your “ Kasa ” account, then launch the Kasa outlet n't... To work with this component any more troubleshooting, then launch the app! A/V receiver, which can be done using the TP-Link provided mobile app Kasa, so you factory...

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